Oatey Co. Presents Sheryl Sabin with Bob Bender Legacy Award

Oatey Co., a leading manufacturer in the plumbing industry since 1916, recently announced that Sheryl Sabin, partner at Northeast Sales Associates, was named the fourth annual recipient of the Bob Bender Legacy Award.

This recognition underscores Sabin’s deep commitment to her customers, strong advocacy for the Oatey brand, and meaningful contributions to the plumbing industry throughout her 20-year career.

The award is named in memory of Bob Bender, a 42-year veteran sales leader at Oatey whose larger-than-life personality, customer-first mindset, and passion for building lasting relationships left an enduring mark on the industry. It celebrates individuals who embody Bender’s spirit by prioritizing customer satisfaction, fostering trusted partnerships and demonstrating a commitment to the values upheld by Oatey.

“When you work with Sheryl, you feel her passion right away,” says Tim Nichols, Oatey’s director of rough plumbing wholesale sales in the Eastern region. “She is a high achiever who consistently goes above and beyond for her customers, always striving to deliver the best results. Sheryl motivates those around her to bring their best, and that impact is exactly what this award represents.”

Founded in 1951, Northeast Sales Associates has built a longstanding reputation as a respected manufacturer’s representative agency in the plumbing and HVAC industries across Upstate New York. For more than 70 years the agency has been recognized for its professionalism, reliability and the personalized support it provides to both manufacturers and customers. As Partner, Sabin continues to build on that success, leading the agency forward while deepening the relationships that have long defined its role in the community.

“This honor is a reminder of the impact one person can have,” Sabin says. “Bob’s commitment to people and relationships helped shape our industry, and I’m proud to carry that legacy forward. True success is never just about results, but about the people we serve and work alongside. Living by that principle is the greatest tribute to his memory.”

Nichols and Alex Messmer, members of Oatey’s Sales organization, presented Sabin with the award during a celebratory gathering near Buffalo, New York, where she proudly accepted the honor surrounded by her family and closest colleagues.

With this honor Sabin’s name was added to the Bob Bender Legacy Cup, which commemorates past recipients, joining Chase Freeman of Spirit Group, the inaugural honoree in 2022; Skipper Joyce, founder of The Joyce Agency and 2023 recipient; and Rick Portt, owner of New Century Sales and the 2024 honoree.

Leak Repairs Prompt Full Facade Refresh as Part of Condo Upgrade

Story at a glance:

  • A facade restoration project at The Carlyle in San Antonio involved refinishing the factory-coated aluminum trim on 1,000 windows, 140 sets of sliding doors, and 500 balcony panels.
  • Coating systems formulated with PVDF resin technology deliver long-term colorfast performance other coatings can’t.

After two decades of ad-hoc repairs to fix leaks at a San Antonio condominium building, the condo association’s trusted restoration services company undertook a full facade refresh to both eliminate the potential for future leaks and provide a much-needed facelift to the aging property.

The Carlyle stands as a prominent fixture in San Antonio’s Alamo Heights neighborhood. Completed in 1985, the 12-story high-rise features 74 units with expansive views of the surrounding area. Residences range from about 1,500 square feet to more than 3,000 square feet, with higher-end units priced near $2 million.

Floor-to-ceiling windows are one of The Carlyle’s hallmarks, and many units include private balconies.

Small Repairs Became Ineffective

Starting in 2000, The Carlyle began turning to Surmac, Inc. to fix a series of leaks in the brick facade and around the units’ metal-trimmed window and sliding door frames. Surmac, Inc. is a nationwide building rehabilitation and restoration company providing services like waterproofing, pressure washing, reclaim cleaning, specialty coatings, masonry and concrete repair, concrete grinding and polishing, specialty commercial and industrial floor installation and repair, parking garage and deck repair, and commercial roofing.

The company routinely performs exterior restoration work on historic, high-profile, and otherwise noteworthy buildings and is often called upon for projects requiring major work without interruption in business or inconvenience to building owners, tenants, or guests. Clients have included Alamo Stadium in San Antonio; the El Paso, Texas Airport; Federal Reserve Building in San Antonio; Hill Air Force Base in Ogden, Utah; Texas A&M University; and more.

Company founder and president Rick Watson has been in the specialty contracting business since 1973 and as a “hands-on” executive, can usually be found on the job site. “Last year The Carlyle approached us for another series of leak repairs,” Watson says. “We advised the owners that, due to the age of the building, these frequent, small repairs were becoming ineffective.”

Watson convinced the owners that this latest round of repair requests provided a perfect opportunity to both address leaks and refresh the property’s appearance with long-lasting finishes.

Long-Term Protection for Metal Trim Elements

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The building’s aluminum trim elements had a lackluster appearance after decades of weathering, as seen here in this before photo. Photo courtesy of Surmac Inc.

Part of the facade restoration project involved refinishing the factory-coated aluminum trim on 1,000 windows, 140 sets of sliding doors, and 500 balcony panels – over 20,000 linear square feet of surface area. The original anodized metal had oxidized severely over the decades, leading to a lackluster appearance with brownish-red spots marring the surface.

“The building owners were not aware that the weather-worn metal work could be rejuvenated,” Watson says. “We knew based on previous experience with some higher-end projects that it could, by using NeverFade® Exterior Paints from APV Engineered Coatings.”

NeverFade Exterior Paints formulated with Kynar Aquatec® PVDF (polyvinylidene fluoride) resin provide a field-applied finish for metal panels that is extremely close to factory-applied finishes.

NeverFade is specially designed for this type of metal trim restoration. It was the only paint we considered for this project.

Kynar Aquatec PVDF resin is a tough, engineered thermoplastic polymer that promotes excellent weatherability, color retention, and abrasion resistance thanks to carbon-fluorine bonds that do not break down under exposure to the elements. It has extreme weatherability like that of Kynar 500® PVDF resin-based coatings, which have been used in factory finishes on exterior building materials for six decades. Side-by-side southern Florida weathering tests of Kynar 500 and Kynar Aquatec® based coatings over the past 23 years show similarly superlative performance with respect to color fade and chalking.

“In subtropical climates like San Antonio, buildings are regularly exposed to harsh UV rays, high heat, and humidity, which can cause building exteriors to fade,” says Ernie Porco, product application engineer at APV Engineered Coatings. “Even high-performance paints can quickly chalk, fade, and degrade. However, coating systems formulated with PVDF resin technology deliver long-term colorfast performance other coatings can’t.”

Kynar Aquatec PVDF resin helps NeverFade Exterior Paints resist extreme UV rays, high temperature, humidity, and abrasion from salt spray, sand, and other windblown particles. It also hinders mold, mildew, and dirt pickup for more than 20 years—a much longer lifespan than the five-year life cycle typically seen with high-performance urethanes and acrylic latex paints used in warm-weather climates. In environments like those, traditional high-performance paints break down under UV exposure, eroding over time and eventually leaving the metal substrate bare and open to damage from the elements.

“NeverFade is specially designed for this type of metal trim restoration,” Watson says. “It was the only paint we considered for this project. The pigments in other high-end coatings just don’t hold up to the high UV conditions in San Antonio.”

Project Team Completes Work in Record Time

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After the facade refresh. Photo courtesy of Surmac Inc.

At the beginning of the restoration project, APV’s Porco visited the project site to inspect conditions and advise Watson’s crew on proper surface preparation and cleaning prior to application of the paint system. He also conducted adhesion tests to confirm the integrity of the bonds between substrate, primer and topcoat and joined Watson for a homeowner’s meeting to address any resident questions about NeverFade.

“Working with Ernie and the APV team was a pleasure,” Watson says. “We had a good comfort level with the company and its product and that translated to the homeowners as well.”

Watson’s 14-person crew chemically cleaned all metal surfaces to remove the oxidation, then hand-abraded all the trim. They also removed degraded sealing material—original to the 1980s building and the source of many leaks—from around all the doors and windows, installed new backer rods, and resealed them to eliminate leaks and reduce energy loss.

Once the metal surfaces were clean and re-sealed, the crew used special, high-quality brushes to apply one coat of APV W-1650 Bonding Primer followed by two coats of NeverFade Metal Restoration Topcoat, custom formulated to match the metal’s original goldish-bronze hue. Because of the intense summer heat, the crew “followed the sun,” always painting on the shady side of the building as the sun moved throughout the day.

“NeverFade was easy to apply, and the finish was fantastic,” Watson says. “The high-end brushes we used helped to create a smooth finish without any brush strokes and allowed us to avoid time-consuming masking. I would definitely use NeverFade again for any metal surface work where the customer expects long-term performance.”

The facade restoration project also involved repairs to the building’s brick walls—another source of leaks. The Surmac crew pinned loose bricks back into the wall using stainless steel helical pins and repaired cracks with carbon fiber stitches. They used a sophisticated and long-lasting hybrid polymer caulk to repair degraded mortar and coated the bricks with a waterproof, sun-reflective coating designed to lower the building’s heat load.

Even with the extensive nature of the work, Watson’s crew completed the project in just under three months—less than half the time estimated.

“Your team not only met but exceeded our expectations, completing the project on time and within budget,” says Rick Forsyth, president of The Carlyle HOA, in a letter to Watson. “Their professionalism and respect for our residents were exemplary, earning numerous compliments from our community. In our experience with other contractors, Surmac stands out for its commitment to quality and customer service. Thank you for a job well done.”

PGA TOUR Studios is Designed with the Future in Mind

Story at a glance:

  • HLW, with Foster + Partners, designed the PGA TOUR Studios to provide a state of the art, technology-forward broadcast facility for the golf association.
  • Despite the high energy demands and environmental controls necessitated by broadcast, the project achieved LEED Silver.
  • The integration of IP-based broadcast technology allows for flexibility and future-proofing, so the space evolves with technologies to come.

As the PGA TOUR renovated its headquarters in Ponte Vedra Beach, Florida, the team dreamed of a dedicated, ultra high-tech space to house its internal content operations.

With more than 50 media channels, including PGA TOUR LIVE on ESPN+ and PGA TOUR Champions, the TOUR required a unique space capable of meeting production needs while also promoting employee wellness and reflecting the style of the nearby headquarters.

Design firm HLW joined Foster + Partners, the architect leading the headquarters renovation, to design the LEED Silver PGA TOUR Studios at the PGA’s campus near the famous hole 17 of TPC Sawgrass.

State-of-the-Art

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“This project has been so optimized in every single aspect, structural, mechanical, static, operational, that the amount of energy used to manufacture every single material that went into the project is actually way below the baseline,” says Katia Lucuy, associate and sustainability lead at Beyond, the sustainability consultancy arm of HLW. Photo by Nigel Young, courtesy of HLW

From the moment HLW began discussing the project with the PGA TOUR in 2017, the mission was to design a true state-of-the-art broadcast facility that would inspire occupants as well as the entire sports media industry.

“They had a very small broadcast facility in St. Augustine, but they were imagining a huge increase in its scale and the capabilities. They wanted to better leverage the creative opportunities in putting golf on TV,” says Jeremiah Hancock, an associate principal at HLW and project manager for the PGA TOUR Studios.

The design team planned three stories of production facilities and workspaces. Eight dedicated production rooms, eight audio control rooms, and seven LED-outfitted studios occupy about 64% of the final program, while workstations and meeting rooms designed for comfort and productivity make up around 25%. The production facilities rely on vertical adjacencies between spaces to encourage collaboration, linked by stairways full of natural light.

In the main studio a showstopping—or show-starting?—virtual set and main production room include a 270-degree LED display for immersive storytelling and virtual production. The main lobby and staircase features a custom branded installation by the PGA graphics team and links materially to the exterior and the main headquarters to create a cohesive campus.

LEED-ing the Industry

LEED helped guide the project to meet tough sustainability standards, especially considering how much energy a broadcast facility uses. “We worked from day one to identify opportunities and to find reductions in every single thing that we could—energy, water, building footprint,” says Katia Lucuy, associate and sustainability lead at Beyond, the sustainability consultancy arm of HLW.

For example, the team could find no waste treatment facility in the area compliant with the LEED requirements needed to handle construction waste, so they made the supply chain and construction waste as lean as possible. “We ended up achieving a magnificent result: around 12 pounds per square feet of constructed area,” Lucuy says.

Rainwater harvesting is another sustainable highlight. Four artificial ponds onsite collect every drop of rainfall, even in a worst-case-scenario storm surge. The water permeates engineered soil to enter the underground system without additional energy use and is used for landscape irrigation.

Adapting LEED to the needs of a 24/7 broadcast facility was no easy task, and it also had to happen on a quick timeline to get on air as soon as possible. Passive strategies in the architectural envelope, daylighting strategies to minimize solar heat gain and glare, high-efficiency HVAC systems, and low-toxicity, low-impact materials were designed and procured on tight deadlines.

The effort paid off. “During the process we modeled the project and ran a life cycle analysis to measure all the energy used and the carbon emissions associated with it,” Lucuy says. The result was around 410 kilograms of CO2 per square foot.

“When the product was 90% real, we realized we were exceeding our initial goals by a lot, and it was possible to go to the next level: LEED Silver,” Lucuy says.

Future-Proofing Broadcast

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Biophilic design, reflecting the beauty of nature that golf gets to enjoy, promotes sustainability and well being at the PGA TOUR Studios project. Photo by Nigel Young, courtesy of HLW

A crucial design cornerstone of the Studios is the IP-based broadcast technology, which allows for more flexibility than its predecessor did, with functionally specific, spatially restrictive equipment and cabling. The IP-based systems invite new approaches to broadcasting, encouraging innovations like the Covid-era boost in remote production or the integration of audience engagement via social media.

“With the opportunity to start with a clean slate the PGA leveraged cutting-edge technology to enhance the broadcast experience,” Hancock says. He calls out the transmission rooms—broadcast transmission, digital streaming transmission, and social media monitoring—as particularly innovative. Because they were fully integrated in the broadcast operations from day one, the PGA TOUR can better engage the audience in storytelling and in transmission monitoring, with operators troubleshooting streaming issues and checking social media feeds for audience feedback. To support these activities, neutral tone finishes and color-controllable lighting behind monitor walls ease viewing for longer durations.

Wellness

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Photo by Nigel Young, courtesy of HLW

Neutral colors and color-controllable lighting help employee’s circadian rhythms and contribute to occupant wellness. Active design principles drive movement and collaboration across the PGA campus, with walking paths and connection to the golf course offering ways to get outside. Conscious coworking spaces and stairwells offer ample natural light outside of the broadcast studios, and an onsite fitness center and healthy food options encourage employee health.

“Those little elements affect wellness in ways we can’t even measure,” Lucuy says. Features like the canopied roof and sunscreening both help with occupant wellness and earn the project a few extra LEED points.

The Legacy

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Outside the new PGA TOUR Studios in Ponte Vedra Beach, Florida. Photo by Nigel Young, courtesy of HLW

The biophilic elements connecting the building to nature also tie back to the home of the PGA TOUR: TPC Sawgrass, host of THE PLAYERS Championship. “The building’s almost on a golf course, so it’s just as much that it fits with its context as relating to golf,” Lucuy says.

The most obvious expression of the PGA’s legacy in the Studios is the custom “Swingman” sculpture treatment on the staircase, completed in collaboration with the PGA TOUR’s graphics and content teams. The building also happens to house the world’s largest golf content library, for ample inspiration.

In what Hancock calls a “happy accident,” golf echoes through the building even unintentionally; the Studios wound up with 18 main corridors that have since been identified as the 18 holes of a golf course.

Project Details

Project: PGA TOUR Studios
Location: Ponte Vedra Beach, FL
Completion: June 2023
Size: 165,000 square feet
Architect: Foster + Partners and HLW
Engineer: AMA Group
Structural: Keister Webb
Contractor: Gilbane Building Company
Interior Designer: HLW
Civil Engineer: Kimley Horn
Landscape Architect: Prosser
Specifications: HLW
Certifications: LEED Silver

Chryso North America Expands Technical Footprint with Calgary Concrete Lab

Chryso, a global leader in sustainable construction solutions and part of Saint-Gobain Construction Chemicals, is proud to announce the official opening of its state-of-the-art concrete application lab in Calgary, Alberta. This strategic investment strengthens Chryso’s technical presence in Canada and provides fast, localized support for the region’s unique concrete performance challenges.

The Calgary lab is designed to meet the specific needs of Alberta’s concrete industry, where extreme temperature swings and rapid environmental changes present unique challenges. The facility enables hands-on testing and customized support for concrete mix optimization, cement compatibility, aggregate behavior, and supplementary cementitious materials, all tailored to local conditions.

“Alberta’s climate creates some of the most complex concrete conditions in North America,” says Brenton Smith, Chryso district manager for Western Canada. “From rapid slump loss in hot, dry summers to curing challenges in the winter, our new lab allows us to work directly with local producers to engineer concrete mixes that perform reliably year-round.”

The Calgary lab expands Chryso’s growing network of technical facilities across North America, including recent lab openings in Los Angeles and Chicago. These investments are part of Chryso North America’s long-term strategy to ensure timely, local support for customers by bringing advanced capabilities closer to job sites and production facilities.

“Our Calgary lab reflects Chryso’s commitment to empowering our customers with localized expertise backed by global innovation,” says Chryso North America President Steve Williams. “By delivering practical solutions where they’re needed most, we help our partners make confident, informed decisions that enhance performance, resiliency, and cost efficiency.”

With manufacturing sites in Vancouver and Montreal, and concrete application labs in Montreal and Calgary, Chryso is uniquely equipped to serve Canada’s diverse construction markets. The company’s local presence is further supported by its expanding product portfolio. These investments also reflect Chryso’s global strategy to provide local, sustainable solutions backed by deep technical expertise.

About Chryso

Chryso, part of Saint-Gobain Construction Chemicals, is a global leader in sustainable construction solutions. With a team of 3,000 experts worldwide, Chryso develops cutting-edge admixtures and additives to tackle the toughest challenges in the concrete and cement industry. From scientists to commercial teams, they deliver tailored solutions and foster long-lasting relationships that catalyze innovation and success. Their solutions not only enhance their customers’ competitive edge, but also significantly reduce their carbon footprint and improve material performance, helping to build a better future, for both people and the planet.

Enhanced Blindside Waterproofing for Shotcrete Applications

GCP, a leading global provider of high-performance specialty building materials, proudly announces the launch of PREPRUFE® SCS Plus, the newest innovative enhancement to their PREPRUFE SCS waterproofing system, which is engineered specifically to withstand the force of shotcrete placement on foundation walls.

Designed for below-grade blindside applications, PREPRUFE SCS Plus delivers simplified installation, time savings, redundancy in protection, and a significant upgrade: It now meets the methane barrier requirements outlined in the Los Angeles Research Report (LARR) under LADBS AC-L137 for waterproofing systems in shotcrete applications adding values to all project stake holders.

“PREPRUFE SCS Plus demonstrates GCP’s continued focus on evolving core products to simplify installation, reduce errors, meet changing regulatory requirements and installation realities,” says GCP Senior Product Manager Iltaz Alam. “This new membrane provides specifiers and contractors with a robust, easy-to-install solution for high-risk below-grade shotcrete walls, particularly in regions like Southern California where methane mitigation is critical.”

GCP’s patented PREPRUFE SCS Plus system consists of three integrated components engineered to work together:

PREPRUFE  SCS Plus Membrane – The upgraded membrane features a polymer mesh-reinforced cavity with a durable composite film on the soil-facing side and a non-woven, semi-permeable geotextile on the concrete-facing side. This unique configuration promotes strong bonding to shotcrete while creating a cavity for post-injected grout to form a uniform, monolithic waterproofing layer restricting water migration and filling voids and cracks developed due to shotcrete application.

PREPRUFE SCS Grout Injection Ports – Installed prior to shotcrete placement, these ports facilitate targeted, pressurized post injection of grout into the membrane cavity after the shotcrete is in place.

PREPRUFE SCS Hydrophilic Grout – Uniquely designed, water-reactive grout injected post-shotcrete through the ports to fill the cavity, creating a continuous barrier that seals the system and eliminates lateral water migration.

Unlike conventional waterproofing systems for shotcrete walls, the PREPRUFE SCS system creates an in-situ grout layer with consistent thickness, delivering superior protection and durability, while the injected grout actively seals the structure.

PREPRUFE SCS Plus reflects GCP’s ongoing commitment to advancing proven technologies and developing next-generation solutions to solve problems for customers and continuously delivering value

Leading the innovation in the waterproofing industry, in the past year, GCP has introduced PREPRUFE Liquid Flashing for simplified pre-applied details and PERM-A-BARRIER® Ultra™ Wall Membranes and Flashing for high temperature stable application. Additional advanced solutions are currently beta testing.

Oatey Co. Promotes Peter McMillan to Senior Vice President, Wholesale Sales

Oatey Co., a leading manufacturer in the plumbing industry since 1916, recently announced that Peter McMillan has been promoted to senior vice president of wholesale sales.

McMillan joined Oatey more than eight years ago as regional sales manager. Most recently he served as director of wholesale sales in the west region, where he made a significant impact by building the sales team, forging relationships with customers and contractors, and consistently driving growth by strengthening Oatey’s presence in key markets.

In his new role McMillan will leverage his deep knowledge of Oatey’s business, customers, and products to lead the company’s wholesale plumbing, commercial, specialty, showroom, and eCommerce sales teams. He will focus on strengthening customer relationships, expanding sales, and advancing business strategy across the wholesale channel.

“The dedication of our teams and the trust we’ve built with customers are what truly define Oatey,” McMillan says. “I’m motivated to carry that momentum forward in my new role, deepening connections, enhancing our wholesale business and creating new opportunities for our customers, rep agencies and the organization.”

“Peter has established himself as a respected leader who excels at building relationships and supporting the success of those around him,” says Wyatt Kilmartin, Oatey’s executive vice president and chief commercial officer. “His expanded role will enable him to make an even greater impact as we continue to support our customers and deliver exceptional value.”

Prioritizing Well-Being in Affordable Housing at Dan’s Place

Story at a glance:

  • Dan’s Place became the first project completed and opened under Cambridge’s new Affordable Housing Overlay zoning ordinance, which streamlines the process for developing more affordable housing.
  • Finding value in the old and new, HMFH Architects proves renovating an existing historic building and designing a modernized sustainable project are not contradictory goals.
  • From the airtight envelope and resilient flooring to the rooftop design and preserved trees, minimizing the project’s carbon footprint was considered in every detail.

According to the US Department of Housing and Urban Development’s 2024 Annual Homelessness Assessment Report to Congress, “the number of people experiencing homelessness on a single night in 2024 was the highest ever recorded.” More than 700,000 people were reported to be staying in emergency shelters, safe havens, transitional housing programs, or in unsheltered locations.

That’s why the need for affordable housing is greater than ever—and why HMFH Architects partnered with Cambridge Housing Authority (CHA) in Massachusetts to help meet those needs.

“Every community needs a certain minimal amount of affordable housing, and the Cambridge Housing Authority passed that by decades ago—and they are still building affordable housing,” says Lori Cowles, the HMFH Architects principal-in-charge for Dan’s Place, a CHA affordable housing project completed in March 2025.

History with a (Re)Purpose

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Image courtesy of HMFH Architects

Built as a convent in 1907, the building at 116 Norfolk was converted to affordable housing in the 1970s before its most recent incarnation as Dan’s Place, named in honor of former CHA Executive Director Daniel J. Wuenschel.

The renewal and expansion of Dan’s Place was timely. Design work began as the country was navigating a pandemic and CHA was looking to modernize, moving away from the more communal style of single-room occupancy with its lack of privacy. As neighbors to 116 Norfolk, HMFH’s design team eagerly stepped in.

The site presented immediate challenges. Part of the original building was deemed useless and needed to be removed, raising the question of how HMFH could maximize that space with a new addition. The site had land, a rarity in Cambridge and especially this dense residential neighborhood, which meant HMFH was charged with preserving the lot’s natural landscape. And a new addition would need to be architecturally aligned with the original building, while the project as a whole needed to blend aesthetically with the neighbors.

“Renovating an existing historic building and doing a sustainable project, those two goals are not contradictory,” says Pete Rust, HMFH project manager. “We are always looking at renovations as an opportunity to minimize our carbon footprint because there’s already a lot of embodied carbon in an existing structure. If we’d torn down the original building and built completely new, we would have used a lot more energy.”

Despite its challenges Dan’s Place became the first project completed and opened under the city’s new Affordable Housing Overlay zoning ordinance, which streamlines the process for affordable housing development, lessens some of the more restrictive requirements, allows more building opportunities, and makes possible the complex financial formula it takes to build affordable housing.

Finding Value

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Image courtesy of HMFH Architects

The neighboring homes and buildings are all done in wood frame, clapboard, and shingles, so HMFH retrofitted the existing building and utilized wood-frame construction for the addition to reduce the project’s embodied carbon. And while a brick base pays homage to the original building’s entirely brick exterior, the new addition’s fiber cement exterior replicates the look of those wooden clapboards and shingles. A cornice on the new addition also reflects the dentil cornice on the original building.

“They don’t look like the same building, they weren’t meant to, but when you stand back and look at the whole building and how it relates to the neighborhood, you can see the connection,” Cowles says.

It was a process for the architects to determine what had value and what needed to be replaced. A south-facing porch on the original building that previous residents loved ultimately had to be replaced. The ornate stairway, one the architects say they’d never be able to reconstruct, was salvaged and refurbished and is now a stunning feature of the renovated building. The existing front doors became interior doors. And some of the original wood flooring was reclaimed, refinished, and used as wood paneling in the community rooms.

“In terms of carbon footprint, reusing existing materials doesn’t make a huge difference, but it makes a symbolic difference,” Rust says. “I loved the opportunity to work with details I don’t typically get to, refurbishing original materials and working through unusual details. There’s value in retaining old buildings and using them as a jumping off point for new designs.”

Connecting with Nature

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The Dan’s Place site presented immediate challenges. Part of the original building was deemed useless and needed to be removed, raising the question of how HMFH could maximize that space with a new addition. The site had land, a rarity in Cambridge and especially this dense residential neighborhood, which meant HMFH was charged with preserving the lot’s natural landscape. A new addition would need to be architecturally aligned with the original building, while the project as a whole needed to blend aesthetically with the neighbors. Photo by Ed Wonsek, courtesy of HMFH Architects

Because the project was on an urban site with proximity to amenities and public transportation, parking wasn’t necessary to the design. This allowed HMFH to provide resident amenities like indoor bicycle storage and, with the carefully sited addition, to preserve the trees within the coveted south-facing green space, creating outdoor spaces for residents to enjoy.

New life was also given to the cloister-type wall that had lined the perimeter of the property since it was a convent. The beautiful masonry was improved with a mosaic done by a local artist, as well as intimate pockets and bench areas for residents to enjoy, simultaneously providing privacy and connection to the neighborhood.

“Rather than saying, ‘Oh, this doesn’t really work,’ we asked ourselves: How can we improve on what’s here and make it last for the next 75 years?” Cowles says. “If, for example, we were going to jackhammer the foundation to run new piping, it needed to have minimal impact, but we also weren’t going to lay just one new little pipe—we were going to make the building better for the future.”

Another challenge HMFH’s team faced was finding space on the ground—or rather, under the ground—for an infiltration system with a series of chambers that capture and store stormwater runoff to reduce impact on sewers during significant weather events.

“Any place you dig on the site, you’re either going to have building foundation, tree roots, or infiltration system. There’s nothing left,” Rust says.

Even HMFH’s roof design took nature into consideration, maximizing open roof space by concentrating all mechanical, electrical, and plumbing equipment in certain areas to provide ample space for a PV solar array that generates more than half of the energy required to power the complex annually.

Designing for the Future

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Sustainably conscious materials were used throughout the Dan’s Place project, including AVONITE Solid Surface countertops, which are LBC Red List–free, and FloorScore-certified Parterre engineered hardwood flooring. Photo by Ed Wonsek, courtesy of HMFH Architects

Architecturally, the project had unique programming—it was something CHA hadn’t done before, creating studio units for people coming out of homelessness while maximizing resident amenities, gathering and meeting spaces, and office spaces for support services, all of which you wouldn’t find in traditional affordable housing.

Between the original building’s 37 renovated units and the addition’s 25 new units, Dan’s Place now houses 62 residents in completely self-sufficient, move-in ready studio apartments featuring modern kitchens, private baths, high ceilings, tall windows, furniture, and household items.

The design of Dan’s Place followed passive house principles. HMFH installed triple-glazed, high-performance uPVC casement windows from INTUS Windows in the new addition, while retaining the existing windows in the original building. And with Cambridge’s typical northeastern climate—cold, dry winters and warm, humid summers, the windows also needed to be operable, allowing residents the flexibility to open their windows.

Creating an airtight exterior envelope was equally important but challenging because HMFH faced the ever-present question of how to balance renovating the old while designing the new.

“With new builds you can install a thick layer of insulation and you’re done. But when you’re dealing with an existing masonry building, you want to keep it aesthetically the same, but you can’t do that,” Rust says. HMFH’s solution was to install spray foam insulation on the inside face of the existing masonry wall, while in the addition, high-performance, high R-value ROCKWOOL Comfortbatt insulation was used for its LBC Red List–free and GREENGUARD Gold certifications.

Dan’s Place is a quiet space filled with natural light and clean air where interiors featuring an array of natural, sustainable, and durable materials create a cozy and domestic aesthetic that’s easy to maintain. The building is a modern take on affordable housing that prioritizes residents’ health, safety, and comfort.

“We want those in the industry to know it is possible to create decent housing for a relatively large number of people on a dense site while providing comforts like natural light and views,” Rust says.

Project Details

Project: Daniel J. Wuenschel Apartments (Dan’s Place)
Location: Cambridge, MA
Completion: March 2025
Size: 45,900 square feet
Architect: HMFH Architects
Engineer: GGD Consulting Engineers
Structural Engineer: RSE Associates
Contractor: Colantonio
Interior Designer: HMFH Architects
Civil Engineer: Samiotes Consultants
Landscape Architect: Crosby Schlessinger Smallridge
Specifications: Kalin Associates

Oatey Co. Promotes Liz Wells to VP of Information Technology

Oatey Co., a leading manufacturer in the plumbing industry since 1916, announced today that Liz Wells has been promoted to vice president of information technology.

Wells joined Oatey nearly four years ago as manager of IT Programs and most recently served as director of IT business operations. Throughout her tenure Wells’ leadership has been instrumental in shaping Oatey’s technology landscape, guiding the evolution of critical systems and processes, advancing strategies that support organizational priorities and fostering strong cross-functional partnerships.

In her new role Wells will lead the advancement of Oatey’s digital capabilities and operational excellence by developing and executing an IT strategy aligned with business goals. She will position technology as a catalyst for growth and innovation, cultivating a high-performing, collaborative IT team that delivers reliable, secure, scalable solutions.

“This is a transformative time for technology at Oatey, as we continue to enhance the way we operate and deliver value,” Wells says. “I look forward to leading our talented IT team and working alongside colleagues across the organization to implement solutions that create efficiencies, strengthen our service to customers, and empower our associates.”

“Liz is a strategic, future-focused leader with a proven ability to align technology initiatives with business priorities,” says Oatey Chief Executive OfficerNeal Restivo. “Her vision and expertise will be vital as we navigate a rapidly changing environment, enhance how we work, and deliver lasting value for those we serve.”

About Oatey

Since 1916 Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network to supply thousands of products for professional builders, contractors, engineers and do-it-yourself consumers around the world.

WXY and Chester Agricultural Center Set a New Standard for Rural Housing for Farmers

Story at a glance:

  • Architects at WXY are working as part of a large team to create replicable affordable, high-quality housing as an accessory to farms.
  • The Chester Agricultural Center farmworker housing project in New York sets a new standard for rural housing.

A lack of access to safe heating, not enough potable water, long commutes—these are just some of the struggles America’s farmers face every day, according to WXY, an architecture and design firm founded in New York in 1998.

“This is how we treat the workers in our food system across the nation,” says WXY founding principal Claire Weisz, whose firm is part of a team working on the Chester Agricultural Center (CAC) farmworker housing project. The project in Chester, New York, aims to provide a framework for affordable, flexible housing for agricultural workers and sets a new standard for rural housing with healthy, high-performance design close to work.

“We really gravitated to: how do you take the energy goals of the state of New York, the opportunity of working with people who know how to produce material from land and know land well, with a not-for-profit whose intention was to make farming easier and more attractive to more people? To me this is easily sustainability at all scales,” Weisz says.

In June 2025 WXY was awarded funding for the project from the latest round of New York State Energy Research and Development Authority (NYSERDA) Building of Excellence competition. Weisz hopes people can be living in the innovative net-zero housing complex in 2027. The project combines passive house design, bio-based materials, and long-term affordability to advance the CAC’s mission of addressing critical housing needs in New York’s agricultural communities while advancing sustainable development practices. WXY’s design also received funding through NYSERDA’s Building Cleaner Communities Competition.

WXY and CAC spent a lot of time interviewing farmers to understand where and how they live, how far they travel for work, and their overall needs. The firm hopes to create a manual that helps and encourages others to do various versions of the project in the future.

“You can’t presume people want the same kind of house or that they might like a certain way of living. We spent a year interviewing with Chester and multilingual interviews to get the project to 34 units and then, at the same time, started working with the planning district to figure out how to do housing as an accessory to farms. Many rural and town communities resist adding more multi-family housing. How do you have that kind of attitude about affordable housing in rural communities, but at the same time really respect people who work on the farms? They need somewhere to live, too,” Weisz says. “In a sense the project has to work at a policy planning scale, and this is not the kind of for-profit housing that someone will be able to sell for a lot of money. In a lot of ways it requires the right kinds of subsidy because then it will reap benefits that are shared.”

In addition to housing, the project includes plans for a community building, short-term offices, shared laundry, and a daycare, Weisz says. While she says the project is a type of multifamily, there aren’t many examples like it that use bio-based materials (she’s hoping to incorporate hempcrete, among other materials) and geothermal.

“These grants have incentivized the whole group around this project to aim high in terms of the maintenance and operation and the contribution environmentally this can make from the point of view of the buildings themselves, the operations of the buildings and, bluntly, to support people who are, in fact, contributing to our local food system completely and directly,” she says.

The design is meant to be a walkable community among the 34 units, with homes with porches and parking on the outer perimeter so kids have a safe place to play.

“We want to allow people with extended family and others to have their own private space but also have an opportunity to organize themselves, to play sports, all of the things we all look for in any neighborhood. We want to create almost a rural neighborhood that is not self-contained. It’s not like a big cul-de-sac. It’s almost the opposite; it’s like branches in a tree.”

Natural ventilation, permeable surfaces, shared porches, and durable, low-carbon materials are also design choices that support health and resilience without driving up costs, Weisz says. “We’re combining Passive House design, bio-based materials, and long-term affordability to create a framework that can stand as an example for the rest of the country.”

GCP’s 6Sides+ System Sealed Seattle World-Class Medical Tower

Story at a glance:

  • GCP’s 6Sides+ system delivered airtight and watertight results on a complex health care build in Seattle.
  • The world-class project spans approximately 60,000 square feet of vertical waterproofing surface and focuses solely on wall assemblies.

Providence Swedish, a leading health care campus in Seattle, is expanding with the North Tower development. This 12-story acute care facility will include 24 advanced operating suites, a 31-room emergency department, 72 acuity-adaptable ICU beds, centralized imaging, and shell space for future clinical expansion.

The project spans approximately 60,000 square feet of vertical waterproofing surface and focuses solely on wall assemblies. To ensure long-term watertight performance in a medical facility, the structure required full continuity of waterproofing from below-grade to above-grade, including a new below-grade tunnel connecting to a future medical outpatient tower.

Providence Swedish selected Mortenson as general contractor, with Inland Waterproofing as the installing subcontractor. Perkins & Will is the project architect, and RDH Building Science serves as the waterproofing consultant. Stantec is providing third-party inspection services required for warranty compliance. GCP was selected as a specialty building materials provider.

Construction began in Q1 2024. Below-grade waterproofing was completed in Q4 2024, and air barrier installation is underway as of 2025. The North Tower is scheduled to open in Fall 2027.

This project stands out not only for its complexity and clinical importance but also for its leadership. Women held key roles across every major stakeholder group, including Mortenson, Inland Waterproofing, RDH, and GCP. Their guidance and collaboration were instrumental in driving progress and precision at every stage of this high-performance, high-profile build.

The Challenges

Delivering high-performance waterproofing for a hospital expansion project in the heart of Seattle requires more than technical knowledge; it demands coordination, clarity, and consistency across trades and timelines. At the Providence Swedish expansion, several complex factors had to be overcome to ensure a fully sealed, high-performance building envelope.

Integrating Systems Without Gaps. The below-grade waterproofing had to tie into a hot rubber waterproofing system and the air barriers, presenting design collaboration and compatibility issues.

Zero Tolerance for Failure. As a critical health care facility the structure cannot risk any water ingress. This required continuous, unambiguous waterproofing coverage.

High-Pressure Site Conditions. The project environment was demanding, both in schedule and performance expectations. Applicator Inland Waterproofing faced strict quality control standards and exposure time limits, with no margin for error.

Specification and Product Compatibility Barriers. The original design specified multiple manufacturers for different components of the envelope system. This fragmented approach posed risks: compatibility issues at transitions, potential conflicts over warranty accountability, and greater installation complexity.

The Solution

Photo courtesy of GCP

In the face of these multifaceted challenges it became clear that success would require more than just high-performance products; it would take hands-on technical support, adaptability onsite, and unwavering collaboration across teams.

Although GCP was originally brought on to supply its PREPRUFE® below-grade waterproofing system, its products were not specified for the above-grade air barrier. A competitor was the basis-of-design, and GCP was listed only as an alternate. While the air barrier applicator initially bid the basis-of-design product, the general contractor recognized the value of a single-source manufacturer and requested the installation of GCP’s PERM-A-BARRIER® Air Barrier System to prevent the compatibility issues previously encountered at the tie-in between the below-grade waterproofing and hot rubberized asphalt. GCP’s technical team demonstrated how a unified system could eliminate these issues, reduce risk, and simplify installation. This decision ensured a fully compatible, high-performing envelope system and simplified warranty coverage.

The team leveraged GCP’s 6Sides+ system—an integrated, single-manufacturer waterproofing and air barrier portfolio that provides continuous protection from below-grade foundations through vertical walls, all under one warranty.

GCP supported the installation process with custom tie-in details and technical guidance, proactive site visits, and rapid response to field conditions, allowing the project team to move forward with confidence at every stage of installation.

Key components of the 6Sides+ system included:

PREPRUFE Waterproofing System. Built with Advanced Bond™ Technology, PREPRUFE forms a fully bonded, high-performance waterproofing layer that resists water ingress, lateral migration, and settlement damage, ideal for below-grade foundation walls.

PREPRUFE Liquid Flashing. A cold-applied, two-part detailing compound used to seal penetrations and membrane transitions. It accelerates installation, reduces labor, and delivers a durable, fully bonded seal even in low-temperature conditions.

PERM-A-BARRIER Air Barrier System. GCP’s above-grade solution provided a seamless tie-in to the below-grade membrane, completing the envelope with a continuous, compatible barrier. The following products were selected for their performance and application-specific benefits:

  • PERM-A-BARRIER Ultra Wall Membranes and Flashing. This high-temperature-stable, impermeable membrane is ideal for use under metal coping, behind metal cladding, and at parapet tie-ins. With a 30-mil aluminum-faced film, this solution withstands in-service temperatures up to 300°F, offers UV stability up to 12 months, and meets NFPA 285 fire performance as part of various assemblies. Its 100% butyl adhesive prevents adhesive drip, making it ideal for demanding wall and roof transitions.
  • PERM-A-BARRIER VPL 50RS UV Stable Wall Membrane. This liquid-applied air barrier rapidly resists wash-off, allowing work to continue during rainy conditions. This breathable membrane permits water vapor to escape while remaining impermeable to liquid water. It can be applied at temperatures as low as 10°F, exposed for up to 12 months behind open joints, and contributes to energy efficiency by minimizing air leakage and condensation risk.

Together these materials formed a fully integrated system, enabling single-source accountability, eliminating transition conflicts, and ensuring long-term durability. GCP’s in-field presence and real-time support helped streamline installation and mitigate delays, reinforcing trust across the project team.

“This wasn’t just about waterproofing and weatherproofing; it was about building trust, solving problems under pressure, and making sure every detail was done right,” says GCP Senior Commercial Territory Manager Elizabeth Nicholson. “That’s what our 6Sides+ approach stands for.”

The Results

With a mission-critical health care facility at stake, success required more than meeting specs; it demanded precision, collaboration, and real-time problem solving. The Providence Swedish North Tower project achieved all three, with GCP’s 6Sides+ system playing a central role in delivering performance, efficiency, and long-term value.

Watertight Performance with Seamless Warranty Coverage. GCP’s 6Sides+ solution delivered a fully integrated waterproofing and air barrier system, with continuity from below-grade to above-grade, and no ambiguity at tie-ins or transitions. The result: one manufacturer, one coordinated system, one warranty.

Simplified Execution Under Pressure. Despite tight schedules, high scrutiny, and technical complexity, the project stayed on track. Inland Waterproofing’s expert application, combined with GCP’s responsive field support and clear detailing, enabled the team to meet deadlines without compromising quality.

Empowered Female Leadership Across the Project. This project marked a standout example of inclusive leadership in commercial construction. Women held key roles at every major stakeholder organization—Mortenson, Inland Waterproofing, RDH Building Science, and GCP—demonstrating that technical excellence and collaborative leadership go hand-in-hand. Their presence helped drive coordination, solve problems efficiently, and maintain accountability across disciplines.

Long-Term Protection for Critical Infrastructure. With the medical tower’s structure now sealed by a continuous, high-performance barrier system, Providence Swedish is prepared to offer uninterrupted care in a resilient, energy-efficient environment for decades to come.

“At every step, whether it was a tough timeline, a contentious interface, or a weather delay, GCP didn’t flinch,” says Inland Waterproofing Owner Shelley Ourada. “Their team stood with us in the field, answered every call, and helped us move forward. That kind of support wins you long-term partners.”

This project not only delivered water and air-tight results, but it set a benchmark for technical collaboration, inclusive leadership, and envelope continuity in complex healthcare construction.

Project Credits

Project: Providence Swedish – North Towers
Location: Seattle
Architect: Perkins & Will
Completion: Expected Fall 2027
Size: 60,000 square feet
General Contractor: Mortenson
Waterproofing Applicator: Inland Waterproofing
Waterproofing Consultant: RDH Building Science
Third-Party Inspector: Stantec
Solution Provider: GCP
Solution: GCP’s 6Sides+ fully integrated building envelope portfolio with a single-source warranty

Taking Pride in High-Performance Affordable Housing in Oceanside, California

Story at a glance:

  • Greenbrier Village is Oceanside, California’s first permanent supportive housing community.
  • RRM Design Group designed the Greenbrier Village to combine Mission-style architecture with a range of community amenities.
  • Sustainable, high-performance design is achievable within deeply affordable housing.

When Greenbrier Village opened its doors in Oceanside, California, it marked a turning point in the city’s approach to homelessness.

Developed by National CORE in partnership with the San Diego Community Housing Corporation, the 38,548-square-foot community provides 60 fully furnished apartments—50 studios, nine one-bedrooms, and one two-bedroom manager’s unit—for formerly homeless individuals and residents at risk of homelessness, including veterans and youth aging out of foster care.

A Community-Centered Vision

Greenbrier Village was Oceanside’s first project to navigate California’s administrative approval process for affordable housing—an approach that allowed the team to exceed local density and height limits but extended the approval timeline by nearly a year. Despite this, the project emerged as the city’s top choice for supportive housing, supported by a $4 million investment from the City of Escondido, more than $6.9 million from San Diego County funding programs, and more than $10 million in federal Low-Income Housing Tax Credit equity.

Designed by RRM Design Group, Greenbrier blends Mission-style architecture with a range of community amenities, including a secure access system, a landscaped courtyard, community room and kitchen, technology center, and fitness room. The design ensures the building complements its neighborhood while creating a safe, dignified environment for residents.

Sustainability at Its Core

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Greenbrier Village is a 38,548-square-foot community with 60 fully furnished apartments for formerly homeless individuals and residents at risk of homelessness. Photo by Ryan Beck, courtesy of National CORE

Earning LEED for Homes Gold certification, Greenbrier demonstrates that sustainable, high-performance design is achievable within deeply affordable housing.

The community features all-electric systems, high-efficiency appliances, and a 120-kW rooftop solar array that offsets 75% of its total energy load. Its location—less than a quarter-mile from a city trolley station—connects residents to essential services and employment opportunities throughout North San Diego County.

Technology & Performance Modeling

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Photo by Ryan Beck, courtesy of National CORE

While the final sustainability outcomes at Greenbrier are clear—high energy efficiency, significant renewable integration, and LEED Gold performance—these results were supported by the strategic use of advanced energy modeling.

From the outset the team made whole-building performance a cornerstone of the design process. Rather than treating energy efficiency as an add-on, performance goals were embedded into every design decision, ensuring sustainability, occupant comfort, and long-term operating cost savings were considered in tandem.

Central to this approach was the use of the IES Virtual Environment (IESVE), a comprehensive building performance simulation platform. The design team created a detailed digital model of the building, using IESVE to evaluate and refine key parameters such as window size and orientation, shading strategies, and HVAC system design. The modeling accounted for Greenbrier’s open floor plan layouts, varied apartment types, and shared community spaces, ensuring optimal daylighting, thermal comfort, and energy use across the building.

By simulating real-world operating conditions—including seasonal temperature shifts, solar gains, and occupant behavior—the IESVE model provided actionable insights that directly shaped the final design. This process helped identify the ideal glazing ratios for both efficiency and comfort, informed the selection and sizing of high-efficiency heat pumps, and supported strategies to minimize heating and cooling loads.

These design-stage insights were complemented by other advanced technologies aimed at ensuring long-term performance. Water flow controls help keep water usage below targeted thresholds, while all-electric systems—including the heat pump-based HVAC—are powered in part by a 120-kW rooftop solar array, offsetting 75% of the building’s total energy demand. The result is a building that not only meets LEED for Homes Gold standards but also delivers tangible benefits to residents and the environment for years to come.

Integrated Support Services

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Photo by Ryan Beck, courtesy of National CORE

Beyond housing, Greenbrier offers a comprehensive suite of onsite services through partnerships with the Hope through Housing Foundation, Interfaith Community Services, San Diego County Behavioral Health, and the Department of Veterans Affairs.

Services range from case management and mental health referrals to financial coaching and educational programs, all tailored to help residents achieve stability and independence.

Transforming Lives

For residents like Mary-Elizabeth, a lifelong Oceanside community member who experienced years of homelessness after a family tragedy, Greenbrier has been life-changing. “It’s my pot of gold at the end of the rainbow,” she says. “I’ll never forget where I came from, but now I can finally feel safe.”

With its combination of thoughtful design, sustainable performance, and holistic services, Greenbrier Village is more than housing; it’s a model for how cities can create resilient, compassionate communities.

Connected Water Systems are the Next Big Thing for Home Safety

Story at a glance:

  • Moen’s Smart Water Network offers homeowners control of their water with total connectivity and confidence.
  • Flo Smart Water Monitor and Shutoff regulates the entire home plumbing system to reduce waste and prevent catastrophe.

In many American homes, a silent leak drip, drip, drips with no one the wiser. Household leaks account for nearly 1 trillion gallons of water wasted each year in the US, according to the EPA, right under our noses. These insidious leaks are problematic because of the loss of water as well as the potential damage to our structures over time.

But in some houses an unobtrusive device in the plumbing closet monitors the water in the pipes, checking for leaks and unexpected water usage. Voice- and motion-activated kitchen faucets dispense exactly the right amount of water at exactly the preferred temperature for recipes. Soil sensors in the lawn communicate with irrigation controls to send water to the landscape precisely when it needs it.

Moen’s Smart Water Network and its array of products—Flo Smart Water Monitor and Shutoff, Smart Leak Detector, Smart Sump Pump Monitor, Smart Faucet (with optional Motion Control), Smart Shower, and Smart Sprinkler Controller—is designed to offer homeowners control of their usage and water security in every part of the home, with total connectivity and confidence.

Detecting Leaks

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Photo courtesy of Moen

The flagship product in Moen’s network is the Flo Smart Water Monitor and Shutoff. The device monitors a home’s plumbing network, detecting leaks as small as a single drop per minute, and alerts homeowners to abnormalities in their water usage.

“You’re hoping not to have a leak in your house, so you’re hoping not to have to interact too much with the product,” says Pete Rippee, senior category manager for Moen’s Smart Water Network. “But if you do, hopefully it will save you a lot of money and a lot of heartache.” And in fact, within the first 30 days of adopting the device, 60% of users discovered a leak.

Since its introduction the Flo Smart Water Monitor and Shutoff has detected more than two million potential home water leaks using its AI algorithm FloSense™ technology. It sends alerts to users in the Moen Smart Water Network App to determine whether the abnormality is a leak or a false alarm—an unusual amount of water lost to a driveway car wash or filling the backyard pool. Users can tell the system if the alert is an emergency—and it will shut off the water for them—or, if it was an intentional abnormal usage of water, which helps train the AI’s understanding of their water usage over time.

Sustainability, Safety, and Convenience

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To date, Moen can trace 290 million gallons of saved water back to its products and has repurposed more than 750 tons of ocean plastic. Some of that impact is down to user behavior and willingness to adapt their water usage, and plenty of it is innate in the Moen Smart Network products, including the Flo Smart Water Monitor and Shutoff. Image courtesy of Moen

When fully utilized the Flo Smart Water Monitor and Shutoff alone can help reduce more than 90% of household water waste. It’s simply up to the user to change their behavior with the knowledge the device provides.

“I personally treat it as a gamification of sorts. I get a weekly view of how much water I consumed within that week; Say it’s 500 gallons—I’m now conscious of that in the weeks to come. I want to try to beat that, to preserve some of the water I used last week,” Rippee says. He might tweak his irrigation settings, reducing watering time from 15 to 12 minutes, or speed up his own showers.

To aid the Flo Smart Water Monitor and Shutoff’s mission, Smart Leak Detectors under dishwashers, hot water heaters, or any appliance suspected of a leak can identify moisture in unwanted places, though they can’t turn off the water in isolation. Similarly, the Smart Sump Pump Monitor, one addition to the Moen Smart Water Network, offers reassurance that your home’s defense against groundwater flooding is working, and not working against you. The device alerts users to warn of leaks, high water levels, and the sump pump’s battery level and effectiveness.

The Smart Sprinkler Controller and Smart Wireless Soil Sensors control the home landscape with independent zone control, custom scheduling, and automatic watering to ensure the lawn and garden are watered when and where they need it, and without excess. The controller even connects to local weather reports and is controlled remotely through the Moen Smart Water Network app.

Other products contribute to water conservation in quieter ways, their convenience as notable as their sustainability. Smart faucets measure the water they disperse. Smart showers remember your preferences to ensure the water is just right the moment you step in, without running incessantly to find the perfect temperature.

To make things easier for homeowners, each device can be retrofitted to a home without requiring a utility upgrade. All in, the Moen Smart Water Network makes the experience of water in the home smart, safe, sustainable, and convenient.

“It’s the first whole home water ecosystem. And for us that means intelligence at its core and crossing both product and application from how a user can experience water,” Mason Hall, Moen’s vice president of connected products, said in a 2022 CES Tech Talk.

Making Water Smarter

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Photo courtesy of Moen

At one point Moen teamed up with a builder to install the Flo Smart Water Monitor and Shutoff in new builds. However, because the devices were installed long ahead of move-in, the homeowners didn’t always understand the smart system or utilize it fully. To the unknowing user, it’s a copper pipe with a retrofitted doodad in the basement utility closet.

“It’s a critical piece for us as we continue on in years to come, to engage with builders and find the right ways to partner with them and give them enough product knowledge to show homeowners how to provision the device and get in control of their water usage,” Rippee says.

Plumbers found an opportunity here to save people trouble within their water usage.

Knowledge will also come with large-scale product adoption. “It’s what we consider a nascent category. Circa 2019 this [leak detection] was very new. Plumbers found an opportunity here to save people trouble within their water usage,” Rippee says. He compares the Flo Smart Water Monitor and Shutoff and Moen’s Smart Water Network to Ring, Nest, and other home safety products that are perennially appealing but only recently became mainstream.

Ensuring (and Insuring) Leak Protection

Demand will likely grow organically from conscientious homeowners as well as from the urging of insurance providers. Many providers recommend, incentivize, or even mandate leak detectors and automatic shutoff systems, particularly on homes with old or complex plumbing systems.

For example, Farmers Insurance explains that many homeowners’ insurance policies cover sudden emergencies, like a burst pipe, but not necessarily damage due to a leaky faucet, which is considered a maintenance issue. The company recommends the Flo Smart Water Monitor and Shutoff as the device for the job and may offer a significant discount on home insurance premiums for adoptees.

“Being able to control water usage and avoid catastrophes is a win for everybody. The more and more you waste or lose through a cracked pipe or an issue with one of your appliances the more you’re going to pay out of pocket for deductibles and the more issues you’re going to have down the road,” Rippee says.

The Future of Smart Water

Today Moen has the leading market share within the connected water space. Over time, Rippee predicts a vastly increasing number of people will adopt Moen’s network (and competing offerings) to protect their homes.

The team continues to search for ways to expand within home water and may expand to commercial applications, too. First they plan on re-engineering, remapping, and perfecting the Smart Water Network app experience as users provide feedback.

“We have the right connected portfolio. How do we optimize what we have?” Rippee says. “We want to provide whole home protection, to be connected wherever water may be. Making convenience within water is the next level.”